Shipping and Delivery - MedConnectKart

**Shipping and Delivery Policy**

Thank you for choosing MedConnectKart, a unit of Ontogeny HealthTech Pvt. Ltd (Previously Ontogeny Web Solutions Pvt. Ltd.) ! We strive to ensure that your shopping experience is as seamless and convenient as possible. Please take a moment to review our shipping and delivery policy to understand how we process and deliver your orders.

**Shipping Methods:**

We offer several shipping options to accommodate your needs:

1. **Standard Shipping:** Orders are typically delivered within 3-5 business days from the date of shipment.
2. **Expedited Shipping:** For customers who need their orders delivered quickly, we offer expedited shipping options.
3. **In-Store Pickup:** Local customers have the option to pick up their orders from our physical store location during business hours.

**Order Processing:**

– Orders are processed and shipped within 1-2 business days of being placed, excluding weekends and holidays.
– Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
– Orders with multiple items may be shipped separately, and you will receive separate tracking information for each shipment.

**Shipping Costs:**

– Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the items in your order, and the destination address.
– Free shipping may be offered on qualifying orders, depending on the promotion and order total.

**Delivery Timeframes:**

– Delivery times vary depending on the shipping method selected and the destination address.
– While we make every effort to deliver your order within the estimated timeframe, please note that unexpected delays due to weather, carrier issues, or other circumstances beyond our control may occur.

**Delivery Issues:**

– If you encounter any issues with the delivery of your order, please contact our customer service team immediately. We will work diligently to resolve any problems and ensure that your order reaches you as soon as possible.

**Returns and Exchanges:**

– Please refer to our Returns and Exchanges Policy for information on how to initiate a return or exchange for your order.

**Contact Us:**

If you have any questions or concerns regarding our shipping and delivery policy, please don’t hesitate to contact our customer service team at info@medconnectkart.com or +91 9734100999. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.

**Policy Updates:**

– We reserve the right to update our shipping and delivery policy at any time. Any changes to the policy will be posted on our website, and the revised policy will become effective immediately upon posting.

Thank you for choosing MedConnectKart ! We appreciate your business and look forward to serving you again in the future.